Coimbatore
V Support Solutions
Job Description
Position Title-Customer Relationship Executive
Qualification-Graduate
Salary As Per Market Standard
Work Location-Hyderabad (Somajiguda)
Position Summary;
Responsible for ensuring customer delight, relationship management and maintaining ambience of
the show room. Helps to make shopping a pleasant experience and handles and solves problems
faced by customer.
Supervision Received and Exercised:
Receive general supervision from Associate Store operations Managers.
Principal Accountabilities;
Customer Care;
To interact with customers/clients and guiding them to make the right purchases.
To ensure service after sales, and also customer satisfaction.
To enlighten the customer of the Schemes running in the store.
To help locate a customer in the store.
Key Accounts Management;
Develop and maintain a good relationship with the Key Accounts and thus ensure repeat orders from them.
Solving problems of the Key Accounts
Customer Relations Management;
Maintain & Analyze database of Customers.
Identify areas of providing customized services to the various categories of customers.
Analyzing the feedback of the customers and working on improving the service levels.
Obtaining and communicating information about new arrivals, designs and demands for
different products/designs which are not available in the show room to the Merchandisers.
Home Deliveries;
Developing a system for operation of Home Deliveries.
Continuously monitor and improve the processes for the smooth operation of Home Deliveries.
Handles Customer Complaints;
Handles customer complaints on telephone.
Solves customers’ problems when they approach the Customer help desk.
Interested Candidates Send Your Profiles To murugesh@vsupportsolutions.in
Reach Us At : 8220014457
Education Qualification: ANY DEGREE
Languages Known: Tamil/English/Hindi(Preferred)
Experience Required: 2 - 5 years
No. of Openings: 10
Industry: Science & Analytics
Employee Benefits: YES
Application Deadline: August 30, 2026